These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Ladbroke Hall, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately
In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Ladbroke hall and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Ladbroke Hall and accessing the Website in connection with the provision of such services.
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
Photographic Limited (trading as Ladbroke Hall)
PRIVACY AND COOKIES POLICY
Sunbeam Photographic Limited (“we”,
“us” “our”) is
committed to protecting and respecting your privacy. This privacy and cookies policy
(“Policy”) sets out the basis on
which the personal data collected from you, or that you provide to us whether
as customer, patron, patronship applicant, guest, visitor, performer or user of
our websites, applications, services or facilities will be processed by us.
Please read the following carefully to understand our views and practices
regarding your personal data and how we will treat it.
In this Policy “Data Protection
Laws” means all laws applicable to any personal data processed or collected
by us including (as applicable) the UK Data Protection Act 2018, the EU GDPR,
the UK GDPR, the Privacy and Electronic Communications Directive 2002/58/EC,
and any laws which implement any such laws, and a ny laws that replace, extend,
re-enact, consolidate or amend any of the foregoing. “EU GDPR” means the
General Data Protection Regulation (EU) 2016/679 and "UK GDPR"
means the UK GDPR (as defined in the Data Protection, Privacy and Electronic
Communications (Amendments etc) (EU Exit) Regulations 2019/419).
For the purpose of the Data Protection Laws the Data
Controller is Sunbeam Photographic Limited
(company number 07171165). Our
registered office address and correspondence address is 79 Barlby Road London
In this Policy our exhibition
and event space known as Ladbroke Hall is referred to as the “Venue
we collect from you
We collect and process some or all
of the following types of information from you in the course of your use of our
websites, applications, services or facilities in your capacity as a user, customer,
patron, patronship applicant, guest, visitor or artist, designer, exhibitor at
personal information provided as part of or in support of a patronship
application and when you register via our website or application and any other
information that you elect to disclose in your user profile on our website and
information and personal details such as name, email address, telephone number,
residential and/or business addresses, identity and age verification documents
such as passport and driving licence, CV, photo, gender, date of birth or any
information input by you when applying for patronship, when using our website and
applications or otherwise using any of our products, services or hospitality
names of your family members and guests attending the Venue, attendance records
and reservation history, art and design product purchases, food and beverage
purchases, dietary requirements ticket and event purchases.
about your health (for example to provided assisted access to the Venue and its
facilities) or when we are investigating an incident.
information, such as direct debit and/or bank card details;
of any breaches of Venue rules by you or your guests;
recordings monitoring the interior and exterior of the Venue premises;
registration details to facilitate loading/unloading and deliveries.
you contact us, we may keep a record of that correspondence;
and identity verification to comply with licensing requirements;
that you provide by filling in forms on the website or filing in forms as part
of the registration process. This includes information provided at the time of
registering on the website, application or booking, making reservations, subscribing
to or purchasing our products and services, or requesting further information
or services. We may also ask you for information when you report a problem with
content you generate, upload or make available through our digital platforms
including messaging services.
of your visits to the website/app including, but not limited to, traffic data,
location data, weblogs and other communication data, and the resources that you
using our online “Contact Us” form the provision of your name, e-mail address,
telephone number and enquiry details are required from you to enable us to
respond to your enquiry.
using our online “Contact Us” form to apply for job vacancies your CV, the
position being applied for and a photo may also be required.
Information We Collect
From Other Sources
We may also obtain personal data from ticketing agencies,
reservation agents and third party suppliers where they provide us with your
personal data when you book one of our events through their platform.
MADE OF YOUR INFORMATION
basis for processing
We rely on your consent as the
lawful basis where you have agreed to participate in a survey, and for the
processing of such personal information as has been collected through that
We rely on “performance of a
contract” where we collect, use and share (in accordance with this Policy) your
personal data in order to provide our products and services or to receive your products
and services pursuant to an agreement with you.
We rely on “legitimate interest”
collect, use and share (in accordance with this Policy) your personal data in
order to provide our products and services pursuant to an agreement with an
organisation that has engaged you.
collect, use and share (in accordance with this Policy) your personal data in
order to comply with health and safety, licensing regulations applicable to
licenced premises and to assist the police and law enforcement agencies.
have contacted us, we use and process your contact details to correspond with
you to respond to your enquiry, including providing you with materials and
information we feel may be of interest to you.
We use information held about you
in the following ways:
provide you with our products and services.
administer your patronship including an application for patronship with us.
ensure that content on the website is presented in the most effective manner
for you and for the device(s) you use to access and view the website;
provide you with information and offers that you request from us or which we
feel may interest you.
carry out our obligations arising from any contracts entered into between you
and us including enforcing the Venue rules, policies and patronship terms and
protect us, our customers, patrons, patronship applicants, guests, visitors or
artists, designers, exhibitors at the Venue and contractors against loss, harm
comply with applicable law, regulations, guidelines, licencing conditions and
instructions (including from instructions issued by local licensing officers
and the police) in relation to the safe management and operation of the Venue including
track and trace.
keep you informed about events, Venue activities and offers.
allow you to participate in interactive features of our service, when you
choose to do so.
notify you about changes to our service and to participate in surveys.
We may anonymise, aggregate and
de-identify the data that we collect and use such for our own internal business
This may include sharing such
data for commercial, statistical and market research purposes.
In addition to the above uses we may use your information, to
notify you about goods or services which may be of interest to you. Where we do
this, we will contact you by post, electronic means (e-mail, SMS or via social
If you do not want us to use
your data in this way please either (i) tick the relevant box situated on the
form on which we collect your data (for example, the registration form); (ii)
unsubscribe from our electronic communications using the method indicated in
the relevant communication; or (iii) inform us at any time by contacting us at
the contact details set out below.
OF YOUR INFORMATION
We routinely disclose your personal
data to our third party service providers, agents, subcontractors and other
associated organisations for the purposes of completing tasks and providing
services to you on our behalf (e.g. to host our servers).
We may disclose your personal data
to any member of our corporate group, which means our subsidiaries, our
ultimate holding company and its subsidiaries, as defined in section 1159 of
the UK Companies Act 2006 (where applicable).
We may also disclose your personal
data to third parties:
we sell or buy any business or assets, in which case we may disclose your
personal data to the prospective seller or buyer of such business or assets;
we or substantially all of our assets are acquired by a third party, in which
case personal data held by us about our customers, patrons, guests and users,
patronship applicant, visitors or artists, designers, exhibitors at the Venue will
be one of the transferred assets; or
we are under a duty to disclose or share your personal data in order to comply
with any legal, regulatory or licencing obligation, or in order to enforce or
apply our Venue rules and policies, patronship terms and conditions or website terms and conditions; or
protect our rights, property, or safety or that of our affiliated entities and
our users and any third party we interact with to provide our products and
relation to selected third parties only, only to the extent that you have
consented to such selected third parties notifying you about certain goods or
services, which may be if interest to you.
Other than as set out above, and
save as necessary in order for us to carry out our obligations arising from any
contracts entered into between you and us, we will not share your data with
third parties unless we have procured your express consent to do so.
YOUR PERSONAL DATA
We take appropriate measures to
ensure that any personal data are kept secure, including security measures to
prevent personal data from being accidentally lost, or used or accessed in an
We limit access to
your personal data to those who have a genuine business need to know it. Those
processing your information will do so only in an authorised manner and are
subject to a duty of confidentiality.
Payment is handled separately, and
securely, through the payment processor you have selected during checkout (“Payment
Processor”). Your payment card details are never collected by us
If you want to find out more about how the
Payment Processor processes your personal data, you can refer to their own
privacy notice. We may via our Payment
Processor ask that payment card details or direct debit mandates you provide as
part of a patronship application, joining fee or subscription fee payment
obligation is stored for the purpose of processing your application, initiating
patronship and collecting joining and patronship fees including renewals and to
collect payment for goods and services provided by us. This information may be stored
for later use whilst you are on any patronship waiting list. We will store this
data in accordance with our legal obligations and only for so long as permitted
in each case under applicable law
may choose to opt out of us holding your payment information. If you do we may request
further payment details in order to complete your patronship application and
for you to pay any joining or patronship fees or to pay for goods and services
provided by us.
We also have procedures in place to deal
with any suspected data security breach. We will notify you and any applicable
regulator of a suspected data security breach where we are legally required to
Unfortunately, the transmission of
information via the internet is not completely secure. Although we will do our
best to protect your personal data, we cannot guarantee the security of your
data transmitted to the website/app; any transmission is at your own risk. Once
we have received your information, we will use strict procedures and security
features to try to prevent unauthorised access.
The website/app and communications
from us (including social media messaging) may, from time to time, contain
links to and from the websites of our partner networks, advertisers, sponsors
and affiliates. If you follow a link to any of these websites, please note that
Please check these policies before you submit any personal data to these
your personal data up to date
If your personal details change you
may update them by contacting us using the contact details below. If you have
any questions about how We use data collected which relates to you, please
contact us by sending a request by email to the contact details below.
We will endeavour to update your
personal data within seven (7) working days of any new or updated personal data
being provided to us, in order to ensure that the personal data we hold about
you is as accurate and up to date as possible.
we store your personal data
The data that we collect from you
may be transferred to, and stored at, a destination outside the United and/or
the European Economic Area ("EEA").
We will take all steps reasonably necessary to ensure that your data is held
securely and in accordance with this Policy
Countries outside the United Kingdom and/or the EEA do not have the same
data protection laws as the United Kingdom and EEA and we have therefore
ensured that any of our suppliers who may transfer your personal data outside
the United Kingdom and/or the EEA has put in place appropriate measures to
protect your data, for example by entering into a European Commission approved
contract (as permitted under Article 46(5) of the General Data Protection
We will not otherwise transfer your personal data outside the
United Kingdom and/or the EEA or to any organisation (or subordinate bodies)
governed by public international law or which is set up under any agreement
between two or more countries. If you would like further information please
contact Us (see ‘Contact’ below).
We will only
retain your personal data for as long as necessary to fulfil the purposes we
collected it for, including for the purposes of satisfying any legal,
accounting, or reporting requirements.
To determine the
appropriate retention period for personal data, we consider the amount, nature,
and sensitivity of the personal data, the potential risk of harm from
unauthorised use or disclosure of your personal data, the purposes for which we
process your personal data and whether we can achieve those purposes through
other means, and the applicable legal requirements.
By law we have
to keep basic information about our patrons and customers (including contact, financial
and transaction data) for six years after they cease being patrons or customers
for tax purposes.
Under the Data Protection Laws you have a number of important
rights free of charge. In summary, those include rights to:
to your personal data and to certain other supplementary information that this
Policy is already designed to address
us to correct any mistakes in your information which we hold
the erasure of personal data concerning you in certain situations
the personal data concerning you which you have provided to us, in a
structured, commonly used and machine-readable format and have the right to
transmit those data to a third party in certain situations
at any time to processing of personal data concerning you for direct marketing
to decisions being taken by automated means which produce legal effects
concerning you or similarly significantly affect you
in certain other situations to our continued processing of your personal data
restrict our processing of your personal data in certain circumstances
compensation for damages caused by our breach of any data protection laws.
For further information on each of those
rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office
(ICO) on individuals rights.
If you would like to exercise any of those rights, please:
us have enough information to identify you (such as yourregistration details);
us have proof of your identity and address (a copy of your driving licence or
passport and a recent utility or credit card bill); and
us know the information to which your request relates.
HOW TO COMPLAIN
We hope that we can resolve any
query or concern you raise about our use of your information.
Guidance from the UK Information Commissioner’s Office
(ICO) on individuals rights.
The Data Protection Laws also give you
right to lodge a complaint with a supervisory authority, in particular in the
European Union (or European Economic Area) state where you work, normally live
or where any alleged infringement of data protection laws occurred. The
supervisory authority in the UK is the Information Commissioner who may be
contacted at https://ico.org.uk/concerns/
or telephone: 0303 123 1113.
We reserve the right to modify this Policy at any time. Any
changes we may make to our Policy in the future will be notified and made
available to you using the website/app. Your continued use of the services and
INFORMATION ABOUT OUR
We may collect information about
your mobile phone, computer or other device from which you access the website
including where available your IP address, operating system and browser type,
for systems administration and to report aggregate information to third party
affiliates. This is statistical data about our users’ browsing actions and
patterns and does not identify any individual. We may, however, use such
information in conjunction with the data we have about you in order to track
your usage of our services.
you from other users of our website. This helps us to provide you with a good
experience when you browse our website and also allows us to improve the
specifically set out below.
A cookie is a small file of letters
and numbers that we store on your browser or the hard drive of your device if
you agree. Cookies contain information that is transferred to your device’s
The cookies we use include:
• “Analytical” cookies. They allow us to
recognise and count the number of visitors and to see how visitors move around
the website when they are using it. This helps us to improve the way our
website works, for example, by ensuring that users are finding what they are
looking for easily.
• “Strictly necessary”cookies. These are cookies that are required
for the operation of our website. They include, for example, cookies that
enable you to log into secure areas of our website, use a shopping cart or make
use of e-billing services.
• “Functionality”cookies. These are used to recognise you when
you return to our website. This enables us to personalise our content for you,
greet you by name and remember your preferences (for example, your choice of
language or region).
• “Targeting”cookies. These cookies record your visit to our website, the pages you
have visited and the links you have followed to our partners and affiliates
websites. We will use this information to make our website, offers e-mailed to
you and the advertising displayed on it more relevant to your interests. We may
also share this information with third parties for this purpose.
Please note that third parties may
You may block cookies by activating the
setting on your browser that allows you to refuse the setting of all or some
cookies. However, if you use your browser settings to block all cookies (including
essential cookies) you may not be able to access all or parts of the website.
our system will issue cookies as soon as you visit our website.
All questions, comments and requests regarding this Policy
should be addressed to us at Data Protection Enquires, Ladbroke Hall, Sunbeam Photographic Limited, 79 Barlby
Road London W10 6AZ.